credit: Shutterstock Canadian airline WestJet has co-launched the Canadian Priceless Platform with Mastercard in a bid to gain exclusive benefits. WestJet RBC Mastercard cardholders will be able to access the platform to…
Tag: customers
FTX to pay $12.7bn to former customers in latest CFTC ruling
Credit: JHVEPhoto / Shutterstock The US Commodity Futures Trading Commission (CFTC) has ordered cryptocurrency exchange FTX to pay $12.7bn in relief to its former users. FTX, constituting FTX Trading Ltd and Alameda…
ID Check: Featurespace’s Lucy Griffin – Understanding what success means to customers
Payment Expert’s ID Check: Payments Professionals offers insight from industry leaders and experts on how they got their start in the financial industry, from their early years in education, to how they…
Autorek to streamline insurance payments for JP Morgan customers
credit: Shutterstock Insurtech Autorek has revealed it is joining forces with JP Morgan Payments to help insurance firms and customers overcome complex data issues. The AutoRek solution aims to bring efficiency to…
Payments at CGS: ‘If customers don’t have choice they will go somewhere else’
Credit: NaMong Productions92 / Shutterstock “Ease of use is everything” – when this comment was made by Belinda Alzner, VP of Product Management, ESPN BET and theScore Bet, she was referring chiefly…
Jumio reveals faith in AI-related fraud prevention tools is paramount for customers
credit: Shutterstock Identity verification firm Jumio has revealed that consumers are placing more and more attention on banks’ ability to protect them from various fraud attacks. In its annual Online Identity Study,…
NatWest & TSB customers suffer from online outages
credit: Shutterstock This week has seen customers of both NatWest and TSB not be able to access their online banking apps due to short-term outages. TSB was the most recent bank to…
Nationwide data shows customers still value retail banks
Credit: D K Grove, Shutterstock Young people are becoming increasingly frustrated by the lack of access to local banking services according to research by Nationwide. One of the UK’s leading retail banks…
Nubank celebrates 100 million customers with unique tribute
Editorial credit: rafapress / Shutterstock.com Established 11 years ago, Nubank has become the first bank outside of Asia to reach 100 million customers. Founded in 2013 by Cristina Junqueira, David Vélez and…
FTX customers will get their money back in $16.3bn restitution plan
credit: Shutterstock After 17 months since the notorious collapse of FTX, those affected will now be able to pay back as part of a restitution plan. FTX forecasted that a total value…